If you are not satisfied with your purchase, please return the item to us within 30 days of purchase and we will issue a full refund to your original method of payment.

The returned item must contain at least 50% of the original contents. You will be responsible for paying your own shipping costs when returning an item. Processing of returns takes approximately 10 days from receipt of the product.

Unfortunately, we cannot accept returns on sale items or gift cards.

To make a return, please send the item along with your receipt or proof of purchase with your contact information, to:

JENNIFER JOAN SKINCARE
Attn: Returns Department
PO Box 36050, Lakeview
Calgary, AB T3E 7C6
Canada

If you require additional information regarding returns or exchanges, please feel free to message us using our contact form, click here.